About the Author - Robert (Jaz) Jastremski rose to senior VP in two professional services companiesbefore starting his own innovations company.
His 45 year career includes very diverse experiences and exciting achievements in executive management, technology innovation, systems engineering, design, manufacturing, teamwork, training, customer service, acquisitions, organization troubleshooting andstreamlining, management consulting , facilitation, coaching, and performance improvement.
He was a marketing pioneer of computer-based training and has mentored scores of people in a wide variety of jobs in government, academia, for-profit and non-profit organizations. He has worked with International clients including the United Nations and premium brand hotels. Endorsements herein speak to his master level mentoring ability.
Anthony Ciccone, AAA Sr. VP of Roadside Assistance and AAA Connecticut Chief Executive, managing service operations for 5.5 million customers:
I met Jaz following his less than stellar roadside assistance experience. I was young, bold and caring enough to hire him as a performance improvement consultant. His brief and enjoyable intervention resulted in vastly improved, sustainable performance. This book provides exceptional insights and guidance every young adult should learn.